Privacy Policy for Mashiah Naturals

Effective Date: January 1, 2026

Welcome to Mashiah Naturals. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, purchase products, subscribe to communications, or interact with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, contact us, subscribe to emails, opt into SMS communications, or complete forms on our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order history

  • Any information voluntarily submitted through contact forms or customer service inquiries

Non-Personal Information

We may automatically collect certain website usage information including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Cookies and analytics data

2. How We Use Your Information

Mashiah Naturals may use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Respond to inquiries

  • Improve website performance and customer experience

  • Send promotional emails, sales, wellness information, or product announcements

  • Send SMS communications if consent is provided

  • Prevent fraud and unauthorized activity

  • Maintain business records and legal compliance

We do not sell your personal information.

3. Payment Information

Payments made through our website are securely processed through third-party payment processors such as:

  • Stripe

  • PayPal

  • Other secure payment providers integrated into our website

Mashiah Naturals does not store full credit card information on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze traffic and visitor behavior

  • Support marketing and advertising efforts

You may disable cookies through your browser settings, though certain website features may not function properly.

5. Email & SMS Communications

If you subscribe to our mailing list or provide your contact information, you may receive:

  • Order updates

  • Promotional messages

  • Product launches

  • Wellness tips

  • Special offers

  • Appointment reminders

  • Customer service communications

SMS Messaging Policy

By providing your phone number and opting in to receive SMS communications from Mashiah Naturals, you consent to receive conversational, informational, and promotional text messages from us. These messages may include order updates, appointment reminders, customer service responses, wellness product updates, promotions, and special offers.

Message frequency may vary depending on your interactions with us.

Reply STOP at any time to unsubscribe from SMS communications. Reply HELP for assistance.

Message and data rates may apply depending on your mobile carrier and plan.

Consent to receive SMS messages is not a condition of purchase.

Your information will never be sold or shared with third parties for marketing purposes. For more information about how your data is collected and used, please review this Privacy Policy.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications.

6. Sharing of Information

We may share limited information with trusted third parties only when necessary to operate our business, including:

  • Shipping carriers

  • Payment processors

  • Website hosting providers

  • Email and SMS marketing platforms

  • Legal or regulatory authorities when required by law

We do not sell or rent customer information to third parties.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed 100% secure.

8. Product Disclaimer

The products and statements provided by Mashiah Naturals have not been evaluated by the U.S. Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a qualified healthcare professional before using herbal products, especially if pregnant, nursing, taking medication, or managing a medical condition.

9. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. Mashiah Naturals is not responsible for the privacy practices or content of external websites.

11. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications

California residents may have additional privacy rights under applicable California privacy laws.

12. Changes to This Privacy Policy

Mashiah Naturals reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Mashiah Naturals
Website: https://mashiahnaturals.com
Email: neshea@mashiahnaturals.com

Thank you for trusting Mashiah Naturals with your wellness journey.