🧘‍♀️ About Mashiah Naturals

What is Mashiah Naturals?
Mashiah Naturals is a holistic wellness brand offering handcrafted teas, herbal remedies, and natural care products that promote healing, balance, and restoration.

Are your products natural or organic?
Yes! We use 100% natural ingredients, and many are certified organic. Our formulas are free of synthetic additives and preservatives.

Where are your products made?
All products are handmade in small batches in the United States to ensure freshness and quality.

🍵 Tea & Product Information

How do I prepare your loose-leaf teas?
Use 1–2 teaspoons of tea per 8 oz of hot water. Steep covered for 5–10 minutes. Adjust for taste and strength.

Can I drink your teas while pregnant or breastfeeding?
Some herbs may not be suitable. Please consult your healthcare provider before using herbal products while pregnant or nursing.

What makes your hair oil unique?
Our Samson’s Hair Oil contains over 25 natural ingredients including biotin, castor oil, and black seed oil to deeply nourish and strengthen hair.

How long do your products last?
Our natural products are best used within 6–12 months. Store in a cool, dry place away from sunlight.

📦 Orders & Shipping

How long will it take to receive my order?
Processing takes 3–5 business days. Shipping typically takes 3–7 days depending on your location.

Do you offer local pickup?
Local pickup is currently not available. All orders will be shipped directly to your address.

Will I receive tracking information?
Yes. Once your order ships, you’ll receive an email with your tracking number.

💳 Payments & Returns

What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Venmo, Cash App, and other secure online payment methods.

What is your return policy?
All sales are final. If there's an issue with your order, contact us within 7 days of delivery and we’ll work to make it right.

🤝 Wholesale & Contact

Do you offer wholesale or bulk orders?
Not at this time. We are currently focused on individual orders to ensure freshness and quality.

How can I contact you?
Email us at hello@mashiahnaturals.com or use the form on our Contact Page.

Still have questions? Send us a message — we’re here to support your journey to natural wellness!